Welcome to CHO Bee Labs Academy
Thank you for choosing Chobeelabs.com. We strive to provide the best products and services to our customers. If, for any reason, you are not completely satisfied with your purchase, please review our Cancellation and Refund Policy.
1. Cancellation Policy
1.1 Cancellation by Customer:
* You may cancel your order within [24] hours of placing it by contacting our customer support at [chobeelabs@gmail.com]. We will not accept any cancellation or order with in 72 Hours or delivery date and time, as we are in perishable items, and it needs preparation of ingredients much more in advance with planning.
* If your order has already been processed or shipped, we may not be able to cancel it. In such cases, please refer to our Return Policy.
1.2 Cancellation by Chobeelabs:
* Chobeelabs reserves the right to cancel an order for any reason, including but not limited to product unavailability, pricing errors, or fraudulent activity.
* If we cancel your order, you will be notified at least 48 hours in advance, and any payments made will be refunded in full.
2. Refund Policy
2.1 Refund Eligibility:
* To be eligible for a refund, the product must be returned in its original condition, unused, and in the original packaging.
* You must initiate the return process within [4] Hours of receiving the product, in the case of edible items.
2.2 Refund Process:
* To request a refund, please contact our customer support at [chobeelabs@gmail.com] with your order number and reason for the refund.
* Once your request is approved, we will provide you with instructions on returning the product.
* Upon receiving the returned product, we will inspect it and process your refund within [7] business days.
2.3 Refund Methods:
* Refunds will be issued to the original payment method used for the purchase.
* Please note that shipping and handling charges are non-refundable.
2.4 Late or Missing Refunds:
* If you haven't received your refund within the specified timeframe, please check your bank account or contact your credit card company.
* If the issue persists, contact us at [chobeelabs@gmail.com] for assistance.
3. Return Shipping:
* Customers are responsible for the cost of return shipping unless the return is due to a Chobeelabs error.
* We recommend using a trackable shipping service to ensure that we receive the returned item.
4. Contact Information:
If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at [chobeelabs@gmail.com].
5. In the case of buying the courses offline and online, fees is non - refundable, if any urgency at your end, you can contact the customer care at chobeelabs@gmail.com and we can help you another time slot and place for the similar class in coming 90 days.
Chobeelabs.com reserves the right to update, modify, or revise this Cancellation and Refund Policy at any time. Changes will be effective immediately upon posting to the website.
Thank you for choosing Chobeelabs!
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